Salesforce Administration
Org configuration, security, automation (Flows, Process Builder), reports & dashboards.
Hello, I'm
Deepika
Singh
Bhati
SAC Planning Analyst · Deloitte
An outcome-focused IT Business Analyst with 2+ years in the NBFC industry — proven in Salesforce Administration, loan origination, and translating business requirements into IT solutions that move the needle on efficiency and profitability.
01
About
I work at the intersection of business strategy and technology. Over the past two years in the Non-Banking Financial Company (NBFC) sector, I've owned end-to-end requirements for loan origination workflows — from stakeholder discovery to Salesforce configuration to UAT sign-off.
Today, as a SAC Planning Analyst at Deloitte, I'm extending that toolkit into enterprise planning, forecasting, and analytics — helping clients turn data into decisions.
02
Experience
-
Analyst · Deloitte
SAC Planning Analyst working on enterprise planning, forecasting, and analytics solutions for global clients.
SAP Analytics Cloud Planning Consulting -
Business Analyst — Assistant Manager · Aavas Financiers Ltd
Led requirement engineering for loan origination and core lending workflows. Partnered with engineering, product, and operations to ship features that reduced cycle time and improved data quality across the funnel.
Requirements Stakeholder Mgmt Loan Origination -
Business Analyst — Salesforce · Aavas Financiers Ltd
Owned Salesforce configuration, user management, and process automation. Translated field-team pain points into clean object models, validation rules, and reports that the business actually used.
Salesforce Admin Flows Reports & Dashboards
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Skills
Business Analysis
Requirements elicitation, BRD/FRD authoring, gap analysis, UAT & stakeholder management.
Figma
Wireframing, low-fidelity prototypes, and design hand-off for IT/product teams.
SAC Planning
SAP Analytics Cloud planning models, forecasting, and data-story building.
Loan Origination
NBFC lending lifecycle — sourcing, underwriting, disbursal, and post-disbursal workflows.
Stakeholder Management
Cross-functional collaboration with business, IT, and operations to align priorities.
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Education
2021 — 2023
Master of Computer Applications
JECRC University
Computer Science
2018 — 2021
Bachelor of Computer Applications
Sophia Girls College
Computer & Information Sciences
05
Get in touch
Open to conversations about business analysis, Salesforce, SAC planning, or NBFC technology. The fastest way to reach me: